iccommodate Pty (LTD) has been appointed as the exclusive and official housing and Tourism provider for ICE Africa 2019.
In order to secure allocations of accommodations for delegates of the ICE Africa 2019 conference we have had to adhere to terms and conditions laid out by the various accommodation and tourism providers.
Please be sure to read through the terms very carefully.
Accommodation and Tourism
1. All Accommodation and Tourism are quoted in Rands and payable in Rands.
2. A minimum one night deposit is required to secure an accommodation booking with the full balance payable no later than 1 August 2019.
3. A minimum 50% deposit is required on all tourism with the balance payable no later than 1 August 2019. From 1 August 2019 onwards all bookings will require full payment.
4. If payment by invoice is selected rooms are not guaranteed until payment is received. In the event that payment is received but the room is no longer available, the delegate will be offered alternative accommodation, at the corresponding rate as the case may be, or a full refund of his deposit.
5. Travel confirmations will only be generated 3-4 weeks prior to the event as this is when we will receive the individual reservation numbers from the hotels.
Please be aware that until payment has been received no booking has been made.
Cancellations and Refunds
ICCOMMODATE PTY (LTD) must be notified in writing about the cancellation or reduction of any booking or reservation. The appropriate refunds will be made after the Conference. The following cancellation/reduction conditions apply:
Accommodation and Day Tours
1. Cancellations/reductions received before 60 days prior to arrival date - full refund less R300 handling fee
2. Cancellations/reductions received between 60 and 30 days prior to arrival date – 50% refund less R300 handling fee
3. Cancellations/reductions received on or after 30 days prior to arrival date - No refunded will be given
4. No shows and early departures will not be eligible for a refund
5. Please be aware that Group bookings may be subject to their own terms and conditions. Your consultant with provide you with these in the booking process
Where possible ICCOMMODATE PTY (LTD) will endeavour to resell any cancelled room or tour and in this instance will refund any recovery made to the client despite the cancellation terms above.
Pre and Post Tours
1. Cancellations/reductions received after deposit has been paid - full refund less 10% of total booking value.
2. Cancellations/reductions received between 60 and 30 days prior to arrival date – 50% refund less R300 handling fee
3. Cancellations/reductions received on or after 30 days prior to arrival date - No refunded will be given
4. No shows and early departures will not be eligible for a refund
5. Please be aware that Group bookings may be subject to their own terms and conditions. Your consultant with provide you with these in the booking process
Where possible ICCOMMODATE PTY (LTD) will endeavour to resell any cancelled room or tour and in this instance will refund any recovery made to the client despite the cancellation terms above.
Availability
Whilst every effort will be made to keep the inventory levels of Accommodation and tours up to date on the website all reservations will still be SUBJECT TO AVAILABILITY
In the event that a reservation is made through the website but there is no longer any availability a full refund will be issued without deduction or levy.
No availability guarantee is made until either a deposit or full payment is received.
Online Payments
1. Credit card payments can be made by VISA, MASTERCARD, DINERS CLUB or AMERICAN EXPRESS.
2. All credit card payments are done in Rands and your local currency equivalent may appear on your credit card statement.
3. Credit card payments will reflect on your credit card statement as payment to iccommodate Pty (LTD).
Bank Transfer Payments
If you are sending payment by invoice the full amount reflected on the invoice must be received by our bankers. To ensure that this happens please:
1. Request that the bank transfer charges are for individual parties own accounts.
2. Note that any amount received below the amount on your invoice will be credited to your account.
3. Use your order number as the payment reference.
Deposit and Balance Payments
Deposit payments amounts are calculated as follows:
Accommodation – One night deposit per room booked
Tours - 50% of the tour value
Balance payments can be made by credit card directly from your order.
FULL PAYMENT MUST BE MADE BY 1 August 2019
Please note that we reserve the right to change these terms & conditions from time to time and without any prior notification.